Feature Your Product in our Box
Do you have an awesome product that you’d like in our box?
Here are the steps to having your product considered:
Print and fill out this Vendor Application. Send sample(s) of product, completed form, and wholesale pricing to TWB.
When your sample has arrived and been viewed, a member of our team will contact you via email.
We look forward to seeing your product!
Mailing address to send sample(s)/Application/pricing:
TWB
4712 E Second St. STE 840
Long Beach, CA 90803
FAQ
When will my order be shipped?
Next business day!
Where is my tracking number?
Your tracking number will be emailed to you within 1 business day.
How long is shipping?
On average 2-3 business days, but you may select different shipping speeds at checkout.
Do I need to show my ID?
No. You agree you are 21+ when you enter the website.
Can I return my order?
Yes. View our Refund Policy for more details.
Do you ship to my state?
Yes, we ship to every state in the US
What if my glass arrives broken?
We will replace it! Contact us via the chat option and we will do everything we can to make it right.
Do you ship to Canada or other countries?
Unfortunately we currently on ship within the US. Follow us on Instagram to find out when we start shipping internationally @twbglass
My tracking says “delivered” but it’s not here yet?
Follow these steps by clicking here
Cancel my subscription?
We are NOT a subscription so there is nothing to cancel!
Cancel and refund my order?
Chat with us to have your order canceled and refunded.
We can change anything about an order BEFORE it ships! Once you receive a shipment confirmation, there's nothing we can do to change your order!
HELP! I messed up my address!
QUADRUPLE CHECK YOUR ORDER CONFIRMATION EMAIL AND CONTACT US VIA THE CHAT OPTION ON OUR WEBSITE ASAP!
We can change anything about an order BEFORE it ships! Once you receive a shipment confirmation, there's nothing we can do to change your order!