Shipping Policy
Shipping Practices
- Free Shipping over $39.
- The total cart must be at least $39 to select and receive free shipping at checkout.
- All orders are shipped same day or next business day.
- Next Day Shipping: all orders are shipped out of the TWB shipping facility on the following business day that you placed your order.
- All orders are shipped discreetly.
Free Shipping
FREE SHIPPING ORDER ARE SHIPPED WITH UPS GROUND ADVANTAGE OR USPS GROUND ADVANTAGE. TWB CANNOT CHANGE THE SPEED OF SHIPPING AFTER AN ORDER HAS BEEN SHIPPED.
Orders Marked Delivered
ORDERS THAT ARE MARKED DELIVERED ON TRACKING LINK AND/OR TRACKING NUMBER CANNOT BE REFUNDED. IF YOUR ORDER SHOWS DELIVERED VIA TRACKING, NO REFUNDS AND/OR CREDIT WILL BE ISSUED.
TWB DOES NOT RESHIP ORDERS OR REFUND ORDERS THAT ARE STOLEN AFTER DELIVERY.
TWB IS NOT LIABLE FOR AN INCORRECT SHIPPING ADDRESS ENTERED AT CHECKOUT. IF YOUR ORDER IS NOT DELIVERED TO YOUR ADDRESS DUE TO INCORRECT ADDRESS ENTERED AT CHECKOUT, NO REFUNDS WILL BE ISSUED.
Shipping Refunds
Refunds are not issued for the following:
- Orders marked "Delivered" via tracking link
- Orders that are stolen after delivery
- Customer entering incorrect address at checkout
- Shipping delays, delayed transit